LEARN ABOUT OUR

Dispute resolution process

Discover how TPA’s dispute resolution process ensures fair and transparent outcomes for all parties involved. Our expert-led arbitration addresses a wide range of disputes, from trader grievances against prop firms to B2B conflicts within the industry, fostering trust and integrity.

Our non-binding process involves impartial reviews and carefully considered decisions, providing a reliable platform for resolving issues. Learn about the types of disputes we handle and how our structured approach promotes an equitable trading environment, protecting the interests of traders and firms alike.

OFFERING OUR DISPUTE RESOLUTION HELPS YOU

Become a truly reputable firm

Joining TPA elevates your firms’ reputation by aligning with the highest standards of fairness and integrity in the prop trading industry. Gain trust from traders, access expert dispute resolution services, and enhance your brand with our trusted certification.

Trust
Integrity
Credibility
Excellence
OUR FOUNDING MEMBERS
EXTERNAL DISPUTE RESOLUTION

How it works

File a dispute

The claimant initiates the process by submitting a detailed dispute form. This form outlines the nature of the grievance and any supporting evidence.

Respondent must answer

The respondent is notified and must provide an official response to the dispute. This response includes their perspective and any relevant counter-evidence.

Attempt self-resolution

Both parties are given an allotted time period to resolve the issue independently. During this phase, they can negotiate and try to reach a mutually satisfactory agreement.

TPA determination

If no resolution is achieved, TPA steps in to review the case. Our expert team evaluates the evidence and makes a fair determination to resolve the dispute.

WE HANDLE VARIOUS

Dispute resolution types

Ready to become a
certified TPA member?

Join TPA today and elevate your firm’s credibility with our trusted certification. Benefit from expert dispute resolution, enhanced reputation, and access to industry-leading resources. Click below to apply for membership.

AN EXPERT TEAM

Dedicated to elevating
the industry

Jordan Schneir, CEO of The Prop Association, is an expert funded trader with 15+ years uncovering market inefficiencies and promoting transparency.

Jordan Schneir
Chief Executive Officer
jordan@propassociation.com | View Profile

Richard Goers, is a financial expert with 25+ years in trading, regulation, and fintech innovation across global markets.

Richard Goers
Head of Resolutions
richard@propassociation.com | View Profile

“Jeffrey Banks is a visionary RevOps leader driving growth, innovation, and efficiency in the prop trading industry.”

Jeffrey Banks
Director of Member Relations
jeff@propassociation.com | View Profile

OUR FOUNDING MEMBERS

Request membership information

Submit your membership information request by clicking the button below.
CONTACT
Jordan Schneir

Chief Executive Officer

CONTACT
Richard Goers

Head of Resolutions

CONTACT
Jeffrey Banks

Director of Member Relations

Stay up to date with the industry

Get exclusive news, market insights, and

industry updates delivered to your inbox.

* All fields are required
Are you a prop firm operator?

Register below to obtain more information
about our dispute resolution services.

* All fields are required